Gladstone Inn & Suites

Thank you very much for staying at the Gladstone Inn & Suites. We take a lot of pride in our hotel, and are constantly thinking of ways to improve our guest's experience. Please take a minute to give us your impressions of our hotel and any suggestions you may have.

Comments submitted on this form will be read by hotel management and certain staff members. We retain the right to publish some comments and results on our web site. Any published comments will not contain any personally identifiable information, other than a first name and last initial, if provided.

Was this your first stay at the Gladstone Inn & Suites? *	Yes  No
Date of hotel stay:
Your Room Number:
How did you first hear about the Gladstone Inn & Suites?	----Internet Travel SiteGroupCorporateAAAOther
Purpose of Visit	----BusinessPleasureSporting EventTour GroupOther
How did you make your reservation?	----Hotel WebsiteHotel StaffInternet Travel SiteTravel AgentOther
How was your reservation handled?	----ExcellentAbove AverageAverageBelow AveragePoor
How would you rate the ability and friendliness of our staff?	----ExcellentAbove AverageAverageBelow AveragePoor
How would you rate the professionalism of the Front Desk Staff?	----ExcellentAbove AverageAverageBelow AveragePoor
How was your check in process?	----ExcellentAbove AverageAverageBelow AveragePoor
In the event that you had requests or concerns during your stay with us, how were they handled by our staff?	----ExcellentAbove AverageAverageBelow AveragePoor
Did any member of our staff merit recognition?	----YesNo
If yes, we would appreciate their names:
Please rate the Guest Supplies/Amenities	----ExcellentAbove AverageAverageBelow AveragePoor
Spaciousness and comfort of your guest room?	----ExcellentAbove AverageAverageBelow AveragePoor
Condition of bathroom	----ExcellentAbove AverageAverageBelow AveragePoor
Condition of bedroom	----ExcellentAbove AverageAverageBelow AveragePoor
Any additional comments about the guest rooms?
Please rate the following, only if you had a chance to use them during your stay.	Okay
Fitness Center	----ExcellentAbove AverageAverageBelow AveragePoor
Business Center	----ExcellentAbove AverageAverageBelow AveragePoor
Swimming Pool	----ExcellentAbove AverageAverageBelow AveragePoor
Guest Laundry	----ExcellentAbove AverageAverageBelow AveragePoor
Wireless Internet	----ExcellentAbove AverageAverageBelow AveragePoor
Would you return to the Gladstone Inn & Suites?	----YesNoNot Sure
Would you recommend us to someone else?	----YesNoNot Sure
Could we have done anything to make your stay at the Gladstone Inn & Suites more enjoyable?
Would you like to be contacted regarding your recent stay at the Gladstone Inn & Suites?	----YesNo
If Yes, please provide us with your name and your preferred method of contact. If no, you may enter your first name and last initial in this box for possible use on our website.
If you have any additional comments or questions that did not fit in an above category, please use this box:
Please type the letters and numbers shown in the image.